Wireshark · Ethereal-dev: Re: [Ethereal-dev] Request for Change

[Richard Sharpe <rsharpe@xxxxxxxxxx>]

On Mon, 23 Sep 2002, Devin Heitmueller wrote:

> For what it's worth, I have had a half dozen Engineers who have each on
> separate occasions came to me and to tell me that Ethereal sucks because
> it hangs when they stop the capture.  They don't know why, and when I
> tell them, they usually fix the problem and move on.
> 
> Nonetheless, the cause of the hanging isn't apparent to most people (the
> first time I had the problem, I didn't figure it out until I looked at
> the source code).
> 
> Those who want the functionality can turn it on easily.  Those who are
> clueless (end users) won't get the impression that Ethereal is a crappy
> product because their DNS resolution isn't setup properly.

I tend to agree. People who see that addresses are not being translated 
easily know where to look to fix the problem, because the problem is 
obvious.

When Ethereal hangs because your environment does not work, possibly 
because of no fault of your own, often do not know where to begin looking.

Regards
-----
Richard Sharpe, rsharpe@xxxxxxxxxx, rsharpe@xxxxxxxxx, 
sharpe@xxxxxxxxxxxx