I am having a problem with slow response over an oc3 wan
link using Microsoft office documents, specifically excel documents. The users
are attempting to open roughly a 100kb file and takes approx 90 seconds to
open. I sniffed the traffic and have been combing through the frames with
Wireshark but I see a confusing pattern. The workstation frequently attempts “NT
Create Andx Request” and the server then immediately returns with “Error:
Status_Access_Denied”. This pattern repeats over and over again
during this conversation and I suspect it may have something to do with the
slow response these users are experiencing. I have spent a lot of time on
google trying to determine this and keep coming up empty handed…
Does anyone have any insight as to what may be going on
here?
Thanks,
Adam
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The Travelers e-mail system made this annotation on 04/14/08, 21:24:38.
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