Wireshark · Wireshark-dev: Re: [Wireshark-dev] HTTP header truncated

[Alexander Koeppe <format_c@xxxxxxxxx>]

Am 16.04.2011 02:37, schrieb Sake Blok:
> On 16 apr 2011, at 02:10, Alexander Koeppe wrote:
>>
>> But you maybe also know vendor's support people.
>> If they see a "truncated" they even don't believe anything.
>> If they see nothing, they believe everything.
>>
>> I'll go the recompile way and increase the value of ITEM_LABEL_LENGTH
>> (thanks to Chris). it's not so costy for me.
> 
> If you need to recompile Wireshark to get the Vendor to believe the data in the trace file, I think it's about way over time to call their escalation manager :-)
> 
> Good luck!
> 
> 
> Sake
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> 
Well that's exactly what we're struggeling with.
We already reached the highest level of escalation. At least they tell
us so. The vendor is famous for never ever sending a specialist to any
customer.

Cheers Alex