Wireshark-bugs: [Wireshark-bugs] [Bug 12733] Link to issue tracker is (only?) found in the Get H
Comment # 6
on bug 12733
from Filipus Klutiero
(In reply to Guy Harris from comment #4)
> (In reply to Filipus Klutiero from comment #3)
> > (In reply to Guy Harris from comment #2)
> > > (In reply to Filipus Klutiero from comment #0)
> > > > There should be a link to the ITS from the Develop menu (I would recommend
> > > > dedicating an entry for a direct link). I am not going to argue that there
> > > > should be no link in the Get Help menu, but the current design could lead
> > > > users to think that filing a ticket is a way to get help, which is not
> > > > really the case.
> > >
> > > It *is* the way to get help for "Wireshark crashes whenever I read this
> > > capture", for example.
> >
> > I won't argue that this is not true at all, but in that sense, I could argue
> > another way to get help would be to download the latest build in case it
> > fixes the bug. And "Latest Builds" is found in the Develop menu, and is not
> > found in the Get Help menu.
>
> So perhaps "Latest builds" should be in "Get Help" as well.
I have no strong opinion on that, but note that the menu already has Download,
which (indirectly) allows to download the latest builds, so it would not be
necessary to have a Latest Builds entry in the menu.
> > > > If it was me, I would simply move the link from Get Help to Develop.
> > >
> > > What percentage of people filing bugs are developers? Unless it's a
> > > significant majority, "copy" might be OK, but "move" would be a bad idea.
> >
> > In my book, 100%. Several projects use "Contribute" instead of "Develop" to
> > clarify the general sense.
>
> In actual fact, < 100%. You can probably even find people who have filed
> Wireshark bugs and who have explicitly indicated that they're not people who
> can write code.
That is why I specified "In my book".
https://en.wiktionary.org/wiki/developer#English lists 6 senses for
"developer". The first one is the general sense. The one you mention is last,
although it is of course much more common in our domain.
The Get Involved page does not concern "software developers" only, it concerns
all potential contributors.
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