Ethereal-users: [Ethereal-users] major slowness using terminal services

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From: "Roger Stumbaugh" <rstumbaugh@xxxxxxxxxxx>
Date: Wed, 12 Jul 2006 18:38:19 -0400

We have been having major slowness across our wan by our terminal services users for quite some time now. I believe I may be on to the culprit, but am now at a point where I don’t know enough to draw any real conclusions. The machine I am looking at is a windows server 2003 machine and it is the proxy for terminal services. We use Provision IT for ts and this machine is what everyone connects to get get the next available server. When I run the capture I see many instances of tcp segment of a reassembled pdu followed by a few tcp window update ack statements and tcp dup ack statements. I can send a copy of the cap file if anyone wants to look at it. Here is a little of what I saw:

 

89 0.656889    10.0.8.61             10.0.34.59            TCP      [TCP Retransmission] 3389 > 1103 [PSH, ACK] Seq=3606 Ack=232 Win=16899 Len=651

     90 0.656892    10.0.8.61             10.0.34.59            TCP      [TCP Retransmission] 3389 > 1103 [ACK] Seq=5857 Ack=232 Win=16899 Len=1460

     91 0.662871    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [PSH, ACK] Seq=232 Ack=3606 Win=33580 Len=17

     92 0.681224    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [ACK] Seq=249 Ack=5857 Win=31329 Len=0 SLE=7317 SRE=7457

     93 0.681263    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [ACK] Seq=13690 Ack=249 Win=16882 Len=1460

     94 0.681275    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [PSH, ACK] Seq=15150 Ack=249 Win=16882 Len=140

     95 0.681294    10.0.8.61             10.0.8.65             TCP      1197 > 3389 [PSH, ACK] Seq=294 Ack=33625 Win=8264 Len=17

     96 0.681334    10.0.8.61             10.0.8.65             TCP      [TCP Window Update] 1197 > 3389 [ACK] Seq=311 Ack=33625 Win=17520 Len=0

     97 0.682287    10.0.34.59            10.0.8.61             TCP      [TCP Window Update] 1103 > 3389 [ACK] Seq=249 Ack=5857 Win=33580 Len=0 SLE=7317 SRE=7457

     98 0.692365    10.0.8.65             10.0.8.61             TCP      3389 > 1197 [PSH, ACK] Seq=33625 Ack=311 Win=65043 Len=108

     99 0.704877    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [ACK] Seq=249 Ack=7457 Win=31980 Len=0

    100 0.704904    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [ACK] Seq=15290 Ack=249 Win=16882 Len=1460

    101 0.704909    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [PSH, ACK] Seq=16750 Ack=249 Win=16882 Len=140

    102 0.704925    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [ACK] Seq=16890 Ack=249 Win=16882 Len=1460

    103 0.705506    10.0.34.59            10.0.8.61             TCP      [TCP Window Update] 1103 > 3389 [ACK] Seq=249 Ack=7457 Win=33580 Len=0

    104 0.720064    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 99#2] 1103 > 3389 [ACK] Seq=249 Ack=7457 Win=33580 Len=0 SLE=8917 SRE=9830

    105 0.720078    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [PSH, ACK] Seq=18350 Ack=249 Win=16882 Len=140

    106 0.744003    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [ACK] Seq=249 Ack=9830 Win=31207 Len=0

    107 0.744112    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [ACK] Seq=18490 Ack=249 Win=16882 Len=1460

    108 0.744131    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [PSH, ACK] Seq=19950 Ack=249 Win=16882 Len=140

    109 0.744837    10.0.34.59            10.0.8.61             TCP      [TCP Window Update] 1103 > 3389 [ACK] Seq=249 Ack=9830 Win=33580 Len=0

    110 0.757426    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 106#2] 1103 > 3389 [ACK] Seq=249 Ack=9830 Win=33580 Len=0 SLE=11290 SRE=12090

    111 0.781512    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [ACK] Seq=249 Ack=12090 Win=31320 Len=0

    112 0.781584    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [ACK] Seq=20090 Ack=249 Win=16882 Len=1460

    113 0.781599    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [PSH, ACK] Seq=21550 Ack=249 Win=16882 Len=140

    114 0.781634    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [ACK] Seq=21690 Ack=249 Win=16882 Len=1460

    115 0.781657    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [PSH, ACK] Seq=23150 Ack=249 Win=16882 Len=140

    116 0.782323    10.0.34.59            10.0.8.61             TCP      [TCP Window Update] 1103 > 3389 [ACK] Seq=249 Ack=12090 Win=33580 Len=0

    117 0.784018    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 111#2] 1103 > 3389 [ACK] Seq=249 Ack=12090 Win=33580 Len=0 SLE=13550 SRE=13690

    118 0.787913    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [PSH, ACK] Seq=249 Ack=12090 Win=33580 Len=24

    119 0.808513    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [ACK] Seq=273 Ack=13690 Win=31980 Len=0

    120 0.808562    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [ACK] Seq=23290 Ack=273 Win=16858 Len=1460

    121 0.808574    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [PSH, ACK] Seq=24750 Ack=273 Win=16858 Len=140

    122 0.809210    10.0.34.59            10.0.8.61             TCP      [TCP Window Update] 1103 > 3389 [ACK] Seq=273 Ack=13690 Win=33580 Len=0

    123 0.814411    10.0.8.65             10.0.8.61             TCP      3389 > 1197 [PSH, ACK] Seq=33733 Ack=311 Win=65043 Len=49

    124 0.814426    10.0.8.61             10.0.8.65             TCP      1197 > 3389 [ACK] Seq=311 Ack=33782 Win=17363 Len=0

    125 0.819004    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 119#2] 1103 > 3389 [ACK] Seq=273 Ack=13690 Win=33580 Len=0

    126 0.843185    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 119#3] 1103 > 3389 [ACK] Seq=273 Ack=13690 Win=33580 Len=0

    127 0.843202    10.0.8.61             10.0.34.59            TCP      [TCP Retransmission] 3389 > 1103 [ACK] Seq=13690 Ack=273 Win=16858 Len=1460

    128 0.846004    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 119#4] 1103 > 3389 [ACK] Seq=273 Ack=13690 Win=33580 Len=0 SLE=15150 SRE=15290

    129 0.870622    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [ACK] Seq=273 Ack=15290 Win=31980 Len=0

    130 0.870653    10.0.8.61             10.0.8.65             TCP      1197 > 3389 [PSH, ACK] Seq=311 Ack=33782 Win=17363 Len=24

    131 0.870758    10.0.34.59            10.0.8.61             TCP      [TCP Window Update] 1103 > 3389 [ACK] Seq=273 Ack=15290 Win=33580 Len=0

    132 0.872783    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 129#2] 1103 > 3389 [ACK] Seq=273 Ack=15290 Win=33580 Len=0 SLE=16750 SRE=16890

    133 0.872798    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [ACK] Seq=24890 Ack=273 Win=16858 Len=1460

    134 0.881773    10.0.8.65             10.0.8.61             TCP      3389 > 1197 [PSH, ACK] Seq=33782 Ack=335 Win=65019 Len=33

    135 0.897209    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [ACK] Seq=273 Ack=16890 Win=31980 Len=0

    136 0.897946    10.0.34.59            10.0.8.61             TCP      [TCP Window Update] 1103 > 3389 [ACK] Seq=273 Ack=16890 Win=33580 Len=0

    137 0.899647    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 135#2] 1103 > 3389 [ACK] Seq=273 Ack=16890 Win=33580 Len=0 SLE=18350 SRE=18490

    138 0.899662    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [PSH, ACK] Seq=26350 Ack=273 Win=16858 Len=1460

    139 0.923980    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [ACK] Seq=273 Ack=18490 Win=31980 Len=0

    140 0.924661    10.0.34.59            10.0.8.61             TCP      [TCP Window Update] 1103 > 3389 [ACK] Seq=273 Ack=18490 Win=33580 Len=0

    141 0.926484    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 139#2] 1103 > 3389 [ACK] Seq=273 Ack=18490 Win=33580 Len=0 SLE=19950 SRE=20090

    142 0.926500    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [PSH, ACK] Seq=27810 Ack=273 Win=16858 Len=1460

    143 0.936823    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [PSH, ACK] Seq=273 Ack=18490 Win=33580 Len=24

    144 0.950964    10.0.34.59            10.0.8.61             TCP      1103 > 3389 [ACK] Seq=297 Ack=20090 Win=31980 Len=0

    145 0.951874    10.0.34.59            10.0.8.61             TCP      [TCP Window Update] 1103 > 3389 [ACK] Seq=297 Ack=20090 Win=33580 Len=0

    146 0.953498    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 144#2] 1103 > 3389 [ACK] Seq=297 Ack=20090 Win=33580 Len=0 SLE=21550 SRE=21690

    147 0.953513    10.0.8.61             10.0.34.59            TCP      3389 > 1103 [PSH, ACK] Seq=29270 Ack=297 Win=16834 Len=1460

    148 0.956559    10.0.34.59            10.0.8.61             TCP      [TCP Dup ACK 144#3] 1103 > 3389 [ACK] Seq=297 Ack=20090 Win=33580 Len=0 SLE=23150 SRE=23290

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