Ethereal-users: Re: [Ethereal-users] what do we do next?
Note: This archive is from the project's previous web site, ethereal.com. This list is no longer active.
Rich Bernstein wrote:
I am working with a user in Brasil who is the host for a Remote Desktop
Connection. He is running XP Pro. I am in NJ and am running Win2000 pro.
I am the client and I try to connect and it always fails. I had him run
ethereal on his PC during a test, and I expected him to see packets
arrive on port 3389, but nothing showed. What should I try next?
I might first try pinging his host, and see if that works and if *those*
packets show up.
If they don't show up, try doing a tracert to the host, and see what it
reports - it should, I think, report success for the routers in the path
that see the packet, and report a failure for the first router that
doesn't see it. You'd then have to ask whoever owns the last router
that saw the packet why they're not getting forwarded.
If they *do* show up, then perhaps that traffic is being blocked, e.g.
by a firewall that the user's site.
